1. Introduction
Welcome to Martin Home Exteriors. These Terms of Service ("Terms") govern your use of our website (martinhomeexteriors.com) and services. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website or services.
2. Services Provided
Martin Home Exteriors specializes in exterior remodeling services, including siding, windows, sunrooms, screen rooms, patio enclosures, and related home improvement solutions.
We reserve the right to modify or discontinue any service at any time without prior notice.
3. User Responsibilities
By using our website or requesting services, you agree to:
- Provide accurate and complete information when requesting an estimate or contacting us
- Use our website and services for lawful purposes only
- Not attempt to interfere with or disrupt our website’s operation
- Not copy, reproduce, or misuse any content from our website
4. Estimates & Contracts
- Any estimates provided are non-binding and subject to change based on project evaluation
- A formal agreement must be signed before any work begins
- Project timelines and costs may vary due to site conditions, material availability, and unforeseen circumstances
5. Payments & Billing
- Payment terms will be outlined in your service agreement
- Failure to make payments as agreed may result in delays or termination of service
- Additional fees may apply for changes requested after work has begun
6. Cancellation & Refund Policy
- Projects may be canceled before work begins, subject to terms outlined in the service agreement
- Deposits and payments may be non-refundable depending on project stage and material purchases
- If Martin Home Exteriors cancels a project, a full or partial refund may be issued based on work completed
7. Warranty & Liability
- Warranty details vary by service and will be provided in your agreement
- We are not responsible for damage caused by misuse, neglect, natural disasters, or third-party work
- Warranty claims must be submitted in writing with proof of service completion
8. Limitation of Liability
Martin Home Exteriors is not liable for:
- Indirect, incidental, or consequential damages
- Delays caused by third parties, supply issues, or unforeseen conditions
- Personal injury or property damage unrelated to our work
Liability is limited to the total amount paid for the service in question.
9. Intellectual Property
All website content, including text, images, logos, and design elements, is the property of Martin Home Exteriors. Unauthorized use, reproduction, or distribution is prohibited.
10. SMS Terms of Service
Martin Home Exteriors may send SMS (text messages) to customers who have provided consent.
Customers may opt in to receive SMS messages:
- Through website forms by selecting the SMS consent checkbox
- In person at our physical location
- During a phone call initiated by the customer
SMS messages may include:
- Appointment reminders
- Service updates
- Billing notifications
- Dispatch notifications
- Job completion surveys
By opting in, you agree to receive text messages from Martin Home Exteriors at the number provided, including messages sent using automated technology. Consent is not a condition of purchase.
Additional terms:
- Message and data rates may apply
- Message frequency may vary
- You can reply STOP at any time to unsubscribe
- You can reply HELP for assistance
Opt-out requests are processed immediately, and no further messages will be sent unless you opt in again.
11. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
12. Third-Party Links & Services
Our website may include links to third-party websites for convenience. We are not responsible for their content, policies, or services.
13. Changes to These Terms
We may update these Terms at any time. Changes will be effective upon posting. Continued use of our website or services constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Jacksonville, Florida.
15. Contact Information
For questions about these Terms, please contact us:
Martin Home Exteriors
245 Riverside Avenue, Suite 100, Jacksonville, FL 32202.
904-257-3244
hello@martinhomeexteriors.com
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